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People (10)

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Library/People
The most important skill needed at work for managers, coordinators and indeed staff is the ability to communicate effectively. We are bombarded by words, images and sounds for much of the day and getting other people to really listen to us can, at...
Library/People
What makes a workplace great ? These are the top 12 questions employees ask about a workplace and gives an indication of the "core elements" that attract and retain good employees. (Produced by The Gallop Organisation.) Do I know what is...
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Library/People
Overview Do I Trust My Team? - Worksheet The Cycle and Milestones for Developing Trust Measures and Actions for Developing Trust - Worksheet Even though trust is perceived to be an important component of team building, many team leaders report...
Library/People
While there are considerable differences between organisations and even between teams in the same organisation, everyone has experienced incidents of wasted time at work. These include the poor application of some team members, lost documents,...
Library/People
With a tight employment market it is easy to forget the importance of placing the right person into the job. The fallout from poor recruiting can be horrendous both financially and emotionally. Like most business requirements a good process saves...
Library/People
The greatest single obstacle to the success of any business, is the mismatch that occurs between the behaviour we need from our people and the way we reward them. For example, we need highly productive factory workers, but we don’t pay...
Library/People
Do you get frustrated by apathy and complacency among your people or in yourself? Several of my clients recently have struggled with a modern dilemma I call ‘21st Century Existentialism’ or ‘I can’t be bothered syndrome’.  What is it,...
Library/People
Several weeks ago I ran short on cash while buying a coffee. I apologised to the operator and said I would return with the right money shortly. She said ‘don’t worry take the coffee and pay me later.' It’s not surprising that a vendor would...
Library/People
P - Provide a Positive Working Environment R - Recognize, Reward and Reinforce the Right Behaviour I - Involve and Engage D - Develop Skills and Potential E - Evaluate and Measure STEP 1--PROVIDE A POSITIVE WORKING ENVIRONMENT Wise executives...
Library/People
These days, retention of good staff is a vexing question. It is now a key component of any strategic thinking and as such needs to be considered in light of a range of factors. Retention Factors Motivational Fit Challenge; meaning; autonomy;...



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